Privacy Policy 

Privacy Policy
This Privacy Policy applies between you, the User of this Website, and Louise Mackintosh, trading as This Home Works, the owner and provider of this Website. This Home Works takes the privacy of your information very seriously. This Privacy Policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

This Privacy Policy should be read alongside, and in addition to, our Terms and Conditions, which can be found [here]. Please read this Privacy Policy carefully.

Cookies
This Website uses Cookies. More about cookies and why they are used can be read [here]. The following links explain how to access cookie settings in various browsers:

Cookie settings in Firefox

Cookie settings in Internet Explorer

Cookie settings in Google Chrome

Cookie settings in Safari (OS X)

Cookie settings in Safari (iOS)

Cookie settings in Android

To opt out of being tracked by Google Analytics across all websites, visit: http://tools.google.com/dlpage/gaoptout

Definitions and Interpretation - In this Privacy Policy, the following definitions are used:

Data: Collectively all information that you submit to Louise Mackintosh, trading as This Home Works, via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws.
Data Protection Laws: Any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations, and secondary legislation.
GDPR: The UK General Data Protection Regulation.
This Home Works, we, or us: Refers to Louise Mackintosh, trading as This Home Works, based in Bristol, UK.
User or you: Any third party that accesses the Website and is not either (i) employed by This Home Works and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to This Home Works and accessing the Website in connection with the provision of such services.
Website: The website you are currently using, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

In this Privacy Policy, unless the context requires a different interpretation:
a. the singular includes the plural and vice versa;
b. references to sub-clauses, clauses, schedules, or appendices are to those of this Privacy Policy;
c. a reference to a person includes firms, companies, government entities, trusts, and partnerships;
d. "including" means "including without limitation";
e. reference to any statutory provision includes any modification or amendment;
f. the headings do not form part of this Privacy Policy.

Scope of this Privacy Policy

This Privacy Policy applies only to the actions of This Home Works and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website, including any links we may provide to social media.

For the purposes of the applicable Data Protection Laws, This Home Works is the “data controller.” This means we determine the purposes for which and the manner in which your Data is processed.

Data Collected

We may collect the following Data from you: name; job title; profession; contact information such as email addresses and telephone numbers;
in accordance with this Privacy Policy.

How We Collect Data

We collect Data in the following ways:
a. Data is given to us by you;
b. Data is collected automatically.

Data you give to us includes:

when you contact us through the Website, phone, email, or otherwise;

when you complete surveys or provide feedback;

when you use our services.

Data we collect automatically includes:

your IP address, visit times, and interaction patterns, to help us improve website experience.

Our Use of Data

We may use your Data for:

internal record keeping;

improving our products and services;

sending relevant marketing communications by email (where permitted);

providing services and consulting.

We use your Data for these purposes where we have a legitimate interest or your consent. You have the right to object—see “Your Rights” below.

For direct email marketing:
a. Soft opt-in applies where you’ve previously engaged with us.
b. For all other e-marketing, we require your explicit consent.
c. You can withdraw your consent at any time—see “Your Rights” below.

Who We Share Data With

We may share your Data with:

employees, agents, or professional advisors—for business purposes.

Keeping Data Secure

We use appropriate technical and organisational measures to protect your Data, including:

password-protected access;

secure servers.

If you suspect misuse or a breach, please contact: hello@thishomeworks.co.uk

For security tips, visit www.getsafeonline.org

Data Retention

We only keep your Data as long as necessary, unless a longer period is required by law.

Data may remain in backups or archives for compliance purposes.

Your Rights

You have the right to:

access the Data we hold about you;

correct inaccurate Data;

request deletion of your Data;

restrict or object to Data use;

request Data portability.

To exercise these rights or withdraw consent, contact: hello@thishomeworks.co.uk

If you're unhappy with how we handle your Data, you can contact the UK Information Commissioner’s Office: https://ico.org.uk

Keep us updated if your personal details change.

Links to Other Websites

We may provide links to third-party sites. We’re not responsible for their content or privacy policies.

Business Changes

23–25. If This Home Works is sold or undergoes a business change, your Data may be transferred to the new owner, who will be permitted to use it in line with this Privacy Policy. We will take steps to ensure your Data remains protected.

General

You may not transfer your rights under this Privacy Policy. We may transfer ours if we believe your rights will not be affected.

If any provision is deemed unenforceable, the rest of the Policy remains valid.

No delay or failure to enforce any part of this Policy will be considered a waiver.

This Policy is governed by the law of England and Wales. Disputes will be subject to the jurisdiction of English and Welsh courts.

Changes to This Privacy Policy

We may update this Privacy Policy as required. Updates will be posted on the Website. Continued use of the Website will be taken as acceptance of the updated terms.

You may contact This Home Works at: hello@thishomeworks.co.uk

Attribution
31. This Privacy Policy was adapted from a template provided by Rocket Lawyer (https://www.rocketlawyer.com/gb/en)

Last updated: 22 May 2025